Wellness Elite Fitness, a service offering of Wellness Elite Fitness, LLC (collectively, "WEF," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit wellnesselitefitness.com (the "Site"), interact with our on-site AI concierge kiosk, become a member, book services, or otherwise engage with our facility at 104 Whispering Pines Ave, Friendswood, Texas 77546.

01Information We Collect

We collect information in three ways: information you provide directly, information collected automatically, and information received from third parties.

Information you provide directly: name, email, phone number, mailing address, date of birth, emergency contact, payment information, membership preferences, health-intake responses (including medical history, goals, and contraindications), consent forms, photographs (where applicable), and any content you submit through contact forms, free-day-pass requests, the AI kiosk, or direct communication with staff.

Information collected automatically: IP address, device and browser type, referring URLs, pages viewed, time on site, and interaction data collected via cookies, pixels, and similar technologies including Google Analytics, Google reCAPTCHA, and Meta Pixel.

Information from third parties: membership-management data from GymMaster, payment-confirmation data from payment processors, and limited conversational data from AI-model providers used to power our kiosk (including Anthropic).

02Health and Wellness Information

WEF is a wellness and fitness facility operating under the medical direction of our Chief Medical Officer. Certain services — including medical weight loss, IV infusions, cosmetic injections, and physician consultations — may generate information that is treated as protected health information under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). When HIPAA applies, your information is handled in accordance with our separate Notice of Privacy Practices, which governs over this Privacy Policy to the extent of any conflict. Non-medical wellness data (e.g., gym usage, recovery bookings, intake forms for non-medical services) is not HIPAA-regulated but is still treated with care under this Policy.

03How We Use Your Information

We use the information we collect to:

• Provide, personalize, and improve our services, memberships, and facility operations;
• Schedule appointments, process payments, and manage member accounts;
• Respond to inquiries, contact-form submissions, and AI-kiosk conversations;
• Send transactional communications (booking confirmations, billing notices, membership updates);
• Send marketing communications (email newsletters, SMS promotions, and event invitations) where you have consented;
• Serve and measure advertising on platforms including Meta (Facebook/Instagram) and Google;
• Detect, prevent, and address fraud, abuse, and security incidents;
• Comply with legal obligations and enforce our Terms & Conditions.

04Cookies, Analytics, and Tracking Technologies

Our Site uses cookies and similar technologies to support functionality and measure performance. This includes Google Analytics (aggregate site traffic), Google reCAPTCHA (spam and abuse prevention; use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service), and Meta Pixel (advertising attribution and retargeting). You can control cookies through your browser settings and opt out of personalized advertising through the Digital Advertising Alliance, Network Advertising Initiative, or platform-specific tools offered by Google and Meta.

05SMS Communications

Phone numbers and SMS opt-in consent are collected solely for the purpose of sending Wellness Elite Fitness service messages — appointment reminders, class schedule updates, membership notifications, and health and wellness tips. We do not share phone numbers, SMS opt-in information, or consent records with any third parties or affiliates for marketing or promotional purposes. Information collected through SMS opt-in will not be sold or shared with third parties for marketing.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of data exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-in is express and affirmative. We do not pre-check consent boxes on any opt-in surface (online forms, in-gym kiosk, or paper intake). Consent is not a condition of purchase, membership, or facility access. Message and data rates may apply. Message frequency varies, typically 2–6 messages per month.

SMS keyword commands:

• STOP (also STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT) — opt out of all SMS messages. After replying STOP, you will receive one final confirmation message and no further messages will be sent.
• START (also YES, UNSTOP) — resubscribe after a previous STOP.
• HELP (also INFO) — receive contact information and instructions.

For full SMS program terms — including supported carriers and program description — see our SMS Terms & Conditions.

05aEmail Communications

By providing your email address, you consent to receive transactional communications from WEF (booking confirmations, billing notices, membership updates) and, where you have opted in, marketing communications (newsletter, member dispatches). You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any email. Opting out of marketing will not prevent transactional messages related to your membership or appointments.

06AI Concierge Kiosk

Our on-site AI concierge is powered by large language model technology provided by Anthropic and other vendors. Conversations with the kiosk may be transmitted to and processed by these vendors for the sole purpose of generating responses. We do not instruct the kiosk to request or record protected health information. You should not enter sensitive personal data, payment information, or confidential medical details into the kiosk. Limited conversation transcripts may be retained by WEF for service-quality review and may be retained by AI vendors in accordance with their own data-use policies.

07How We Share Information

We do not sell your personal information. We share information only with:

• Service providers acting on our behalf (payment processors, membership-management software, analytics vendors, AI-model providers, email/SMS platforms, hosting providers), subject to appropriate confidentiality and data-protection obligations;
• Professional advisors (attorneys, accountants, insurers) where reasonably necessary;
• Regulatory, governmental, and law-enforcement bodies where required by law or legal process;
• Successors in the event of a merger, acquisition, financing, or sale of assets, in which case personal information may be transferred as part of the transaction.

08Your Privacy Rights

Depending on your state of residence, you may have rights under applicable privacy laws, including the Texas Data Privacy and Security Act ("TDPSA"), the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA/CPRA"), and analogous laws in other U.S. states. These rights may include the right to know, access, correct, delete, and port your personal information, as well as the right to opt out of targeted advertising, sale, or profiling. To exercise these rights, email us at hello@mywellnesscorporation.com. We will verify your request and respond within the timeframe required by law.

09Data Retention and Security

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. We employ reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10Children's Privacy

Our Site and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. Members under 18 must have a parent or legal guardian complete intake and consent forms on their behalf.

11Third-Party Links

Our Site may contain links to third-party websites, including booking platforms, social media, and partner businesses. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing information.

12Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be communicated to active members via email or posted prominently on our Site. Your continued use of our Site or services after changes take effect constitutes acceptance of the revised Policy.

13Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: